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Privacy Policy

Effective Date:12/15/2024

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Momentum Industries LLC (“we,” “us,” or “our”) operates VoiceToVictory.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website or services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

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If you have any questions or concerns, you can contact us at:
Momentum Industries LLC
2442 NW Market St, Unit 983
Seattle, WA 98107-4137
United States
Email: voicetovictory@gmail.com

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1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, and other details you provide.

  • Transaction Information: When you purchase services, we collect billing and payment details (processed securely by third-party providers).

  • Letter Content: If you create and submit a letter, we collect and store the content of your message for delivery purposes.

  • Contact Form Submissions: When you contact us, we collect your name, email, and the details of your inquiry.

B. Information We Collect Automatically

When you access the Website, we may collect information through cookies and similar technologies, including:

  • Device Information: Browser type, IP address, operating system, and device type.

  • Usage Information: Pages visited, time spent on the site, and interactions with features.

  • Location Data: Approximate geographic location based on your IP address.

C. Information from Third Parties

  • Payment processors may provide us with confirmation of transactions but do not share sensitive payment details (e.g., card numbers).

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2. How We Use Your Information

We use the information we collect to:

  1. Provide and improve our services, including facilitating letter creation and delivery.

  2. Process payments and fulfill orders.

  3. Communicate with you about your account, purchases, or updates to our services.

  4. Respond to your inquiries and provide customer support.

  5. Analyze website usage to improve functionality and user experience.

  6. Comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.

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3. How We Share Your Information

We may share your information in the following circumstances:

A. Service Providers

We may share information with third-party vendors who help us provide services, such as:

  • Payment processors.

  • Mailing or printing services for physical letter delivery.

  • Analytics providers (e.g., Google Analytics).

B. Legal Requirements

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

  • Protect our rights or property.

  • Prevent fraud or abuse.

  • Respond to legal requests from public authorities.

C. Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  1. Recognize you when you return to the Website.

  2. Store your preferences and improve functionality.

  3. Analyze traffic and user behavior on the Website.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Website.

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5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

A. For EU/EEA Residents (GDPR):

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data, subject to certain legal exceptions.

  • Right to Restrict Processing: Request that we limit how we use your data.

  • Right to Data Portability: Receive a copy of your data in a structured, machine-readable format.

  • Right to Object: Opt out of certain data uses, such as marketing communications.

B. For California Residents (CCPA):

  • Right to Know: Request information about the categories and specific pieces of data we collect.

  • Right to Delete: Request that we delete your personal information, subject to exceptions.

  • Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information).

C. For All Users:

  • You can unsubscribe from marketing emails using the link in the email footer.

  • To exercise any of these rights, contact us at voicetovictory@gmail.com.

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6. Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal obligations.

  • Account Information: Retained until you delete your account or request deletion.

  • Letter Content: Retained for the duration needed to process and fulfill your letter request.

  • Transaction Information: Retained for financial and legal record-keeping.

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7. Data Security

We implement technical and organizational measures to protect your information, including encryption and secure servers. However, no online system is completely secure, and we cannot guarantee absolute security.

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8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ. By using the Website, you consent to this transfer.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date.

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10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Momentum Industries LLC
2442 NW Market St, Unit 983
Seattle, WA 98107-4137
United States
Email: voicetovictory@gmail.com

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